To return products or refund receipts from the POS sales screen
- Select “POS” from the navigation menu.
- Click “Start Selling”.
- The system redirects to the POS Sales Screen.
- Click the search drop-down next to the home button.
- Select “Search Invoices“.
- Input the invoice number in the search bar.
- Click the button “Refund Invoice”.
- The invoice items appear on the orders sheet.
- Alter the quantity to refund part of the invoice or remove only certain items as required.
- Click the button “Payment” once done.
- The amount to be refunded is automatically added.
- Click “Confirm”.
- You’ll be redirected to the refund receipt.
- You’ll be redirected to the refund receipt.