Why doesn’t one of my accounts appear in the accounts list when I log in?
An account appears in the list if your email is the account owner’s email, or if you’re an employee in it with the same email, your status is Active, and access to the system is enabled for you. It doesn’t appear if:
- The account is registered with a different email.
- Your status in the account is Inactive.
- Your access to the system was disabled in this account.
- The account is archived or deleted.
Contact the account administrator to update your status or login access from Employees.