SMS Log Report

The SMS Log report displays the sending details of each individual text message, including the message text, recipient phone number, send time, message cost, and delivery status.

Steps to View the Report

• From the main menu, click on “Reports“.
• Select “SMS Reports” from the submenu.
• Click on “SMS Log“.
• You can search the log using the available filters:
  • SMS Campaign ID: Search by a specific SMS message ID to display it only.
  • Phone Number: Search by a specific client’s phone number to view messages sent to them.
  • Message: Search by a word or phrase within the message text.
• Click “Search” to apply the filter, or “Clear Filter” to return to viewing all records.
• Results are displayed with a maximum of 20 records per page. You can navigate between pages using the pagination buttons at the bottom of the list.

Report Columns

The table displays the log of every text message sent from the system. The columns are as follows:

• ID: The unique identifier for each message in the sending log.
• Campaign ID: The identifier of the campaign from which this message was sent. It can be used to refer back to the Campaigns page to view its details.
• Message: The full text of the message sent to the client after dynamic variables have been replaced with the client’s actual data.
• Phone Number: The client’s phone number to which the message was sent, in international number format.
• Send Time: The date and time the message was actually sent. The value Fail is displayed instead of a time if sending failed.
• Cost: The cost of sending the message in units. A value of 0 is shown for failed or uncharged messages.
• Message Size: The number of parts the text message was split into. A standard message consists of one part and is split into multiple parts when the maximum character limit is exceeded.
• Error Code: The error code if sending failed. A value of 0 is shown when sending is successful, and 500 is shown when an error occurs, such as when the same message was previously sent to the same recipient.
• Error Message: A detailed description of why sending failed when an error occurs. This field is empty if sending was successful.
• Campaign Status: The status of the campaign linked to this message. The value finished is displayed for campaigns that have been fully sent.