What Does the Error “Received date is required when the invoice is marked as delivered” Mean When Importing Invoices?

This message appears when saving an invoice that is marked as Delivered while the Received Date field is empty. When an invoice is marked as delivered, the date on which the client received the goods must be entered, so the system refuses to save the invoice until this field is filled in.

How Do You Read the Message?

Part of the Message	The Meaning
Received date is required when the invoice is marked as delivered	The received date is required because the invoice is marked as delivered.
Invoice #	The invoice number, and it appears empty if it is a new invoice whose number hasn’t been saved yet.

The Solution

Choose one of the two solutions according to the invoice’s status:

The Case	What to Do
The goods were already delivered to the client	Enter the date on which the client received the goods in the Received Date field, then save the invoice.
The goods haven’t been delivered yet	Clear the Delivered selection, then save the invoice. You can mark it as delivered later from editing the invoice when it is delivered, while entering the received date.

Notes

• The same rule applies when editing an old invoice and marking it as delivered.
• If the message appears even though you entered the date, make sure the date is written in a correct format, then try again or contact technical support.
• You can follow the delivered and undelivered invoices from Manage Invoices.