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How do I cancel the integration with the Zakat, Tax and Customs Authority (Fatoora)?

  1. Open Electronic Invoice Settings from the sales settings, or open it directly from this link.
  2. On the card of the environment that has the Connected badge (Fatoora Portal or Fatoora Simulation), click Revoke Access Token.
  3. Click Yes in the confirmation window.

After cancelling:

  • Sending invoices to the authority stops.
  • Invoices that were already sent stay as they are.
  • To reconnect, click Activate on the card and enter a new verification code (OTP) from the Fatoora portal, then complete the integration steps from the beginning.

🛈 This action requires the KSA electronic invoice sync permission. Activating the other environment also disconnects the current one.