How do I cancel the integration with the Zakat, Tax and Customs Authority (Fatoora)?
- Open Electronic Invoice Settings from the sales settings, or open it directly from this link.
- On the card of the environment that has the Connected badge (Fatoora Portal or Fatoora Simulation), click Revoke Access Token.
- Click Yes in the confirmation window.
After cancelling:
- Sending invoices to the authority stops.
- Invoices that were already sent stay as they are.
- To reconnect, click Activate on the card and enter a new verification code (OTP) from the Fatoora portal, then complete the integration steps from the beginning.
🛈 This action requires the KSA electronic invoice sync permission. Activating the other environment also disconnects the current one.